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Steamboat Winter Health & Safety Initiatives

Steamboat Winter Health & Safety Initiatives

We are excited to welcome you to Steamboat this winter, but wanted to keep you informed about important changes within our lodging properties and the Steamboat Springs community that may affect your visit.

Steamboat Resort

The Steamboat Resort is committed to providing an exceptional experience to all skiers & riders while adhering to Colorado state and local Routt County authorities’ health and safety guidelines. There may be changes to the policies and procedures regarding lift-line management, restaurant & lodge capacity, ski school, shuttles and parking. For answers to all your questions regarding Steamboat’s initiative for a safe (and awesome) season, please follow this link: The Trail Forward.

Property Amenities

All property amenities are for registered guest and homeowner use only. Some property amenities may be closed due to local guidelines or the inability to distance in said areas. By entering the pools, hot tubs, fitness center or other facilities - you are doing so at your own risk. The management company and the homeowners associations are not responsible for any possible COVID-19 outcomes. Do not enter any property amenities if you have COVID-19 symptoms, have tested positive for COVID-19, or have been exposed to someone with COVID-19 in the last 14 days.

Indoor Common Areas, Elevators, Bathrooms, and Lobbies

All guests, homeowners, and employees are required to wear facial coverings when using or traveling through common areas. Please maintain social distance of 6 feet. Limit use of elevators to members of your party.

Maintenance Services

If maintenance service is required during your stay, please call our front desk to request assistance. For the safety of our guests and staff, we request that the property be vacated while services are performed. If this is not practical, we require all guests to step to another room. All employees are required to wear facial coverings while providing service, and we expect guests will do the same. Please maintain social distance of 6 feet.

Housekeeping Services

Please check with the front desk regarding policy for requests related to linen & towel replacement, emergency clean up procedures, location of the trash & recycling areas, and additional guest supplies. Our procedures are subject to change at any time based on state guidelines and CDC recommendations.

Pools and Hot Tubs

Management will not be monitoring hot tub and pool usage or capacity. All water amenities are to be used at your own risk. Pools and hot tubs are subject to closure with little or no warning based on public health guidelines. Wear a face mask over your mouth and nose except when swimming. Maintain a six-foot distance between yourself and others, except for same family members. Please limit your time in the hot tub / pool to 30 minutes so others may enjoy the facilities as well.

Shuttle Service

For properties that receive shuttle service, we anticipate winter shuttle services will be operating at reduced capacity. Colorado’s current guidelines for public transportation limit vehicle access to 50% of posted seating capacity, creation of social distancing between passengers, ventilation of the shuttle when possible, and compliance with the Colorado mask mandate when riding the shuttle. All riders and drivers will be required to wear a facemask that covers the nose and mouth when riding the shuttle. Passengers are expected to follow all guidance from the shuttle operators, as their health and safety is our mutual priority during this challenging time. Please expect longer than average wait times for both ski area loop and on-call shuttle services. Information on how to request a shuttle will be provided during the check in process. Restaurants will also have capacity restrictions this winter, and we recommend making all restaurant reservations in advance. Many local restaurants also offer carry-out options, as well as delivery services. IF YOU ARE SICK, PLEASE DO NOT ATTEMPT TO RIDE THE SHUTTLE.

Visit Responsibly - Five Commitments to Containment

Steamboat Springs and the broader community of Routt County has taken thoughtful steps in order to keep our residents safe and healthy. All local businesses have instituted mitigation plans and safety standards, and we ask our guests to play a role in everyone's comfort and well-being while visiting. Routt County encourages everyone to follow the Five Commitments to Containment.

Artwork by local artist Jill Bergman as part of Five Commitments Public Awareness poster art campaign.

Dining in Steamboat Springs

Please consider that restaurants throughout Steamboat Springs may be operating under reduced capacity or take-out and delivery service only due to state and/or local health guidelines. If you have one or more favorite places to dine, we encourage you to make advanced reservations either by calling the restaurant directly or using an app such as OpenTable. Here's a link to the Steamboat Dining Guide.

Steamboat Dining Guide

Colorado State Law Requires Mask Use

Executive Order D 2020 138 is a mandatory statewide mask order that goes into effect at midnight on July 16, 2020. The order requires people in Colorado who are 11 years and older to wear a covering over their noses and mouths:

  • When entering or moving within any public indoor space.
  • While using or waiting to use public (buses, light-rail) or non-personal (taxis, car services, ride-shares) transportation services.

Learn more about Executive Order D 2020 13.

Front Desk Hours

Pioneer Ridge has reduced front desk hours of operation and are encouraging limited in-person visits. *Our current hours are 8:00am to 6:00pm daily. Please call (970) 879-0517 to arrange your check-in or to double check our hours of operation.

* These hours are subject to change due to business needs and public health orders.

Enhanced Cleaning

The health and safety of our guests and homeowners are essential and a company-wide priority.

That is why our staff is committed to a rigorous cleaning regiment specifically targeted to clean & disinfect each residence and all common areas throughout our managed properties, with special emphasis on all high touch areas. Our cleaning products and techniques are informed by US Centers for Disease Control and Prevention.

We want you to know we're utilizing two proven disinfecting agents:

  • Comet Disinfectant Cleaner with Bleach
  • Spic and Span 3-in-1 Disinfecting Spray

Both are certified by the Environmental Protection Agency to be effective at killing a broad spectrum of pathogens, including:

  • Coronavirus
  • Influenza
  • Norovirus
  • Salmonella
  • E-coli
  • Hepatitis


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